Privacy Policy

Introduction 
The Flow Care, operated by Bettina Stahl, respects your privacy and is committed to protecting any personal information you provide through this website.
This Privacy Policy explains what information may be collected, how it is used, and how it is protected. 

Information Collected
Information may be collected when you:
 Submit a contact form
•Send an email
•Contact Bettina Stahl via WhatsApp
•Purchase a Remote Flow Session
•Provide information, photographs, or other details related to a session

The information collected may include:
•Name
•Email address
•Phone number (if provided)
•Information you voluntarily share about yourself or your animal
•Photographs you choose to provide •Payment-related information processed through Stripe 

How Your Information Is Used 
Your information is used solely for purposes related to:
•Responding to inquiries
•Providing Remote Flow Sessions
•Communicating about purchased services
•Delivering session feedback
•Processing payments
•Maintaining basic business records

Your personal information will not be sold, rented, or shared with third parties for marketing purposes. 

Payment Processing 
Payments are securely processed through Stripe. The Flow Care does not collect or store your full credit card information.
Payment data is handled directly by Stripe in accordance with Stripe’s own privacy and security policies.

Data Storage and Security 
Reasonable measures are taken to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services 
This website may use third-party services necessary for its operation, including:
•Stripe (payment processing)
•Website hosting and platform services

These services may collect and process information according to their own privacy policies.

International Visitors 
The Flow Care offers services worldwide.
By using this website and providing your information, you understand that your information may be processed and stored in countries other than your country of residence, depending on the technologies and service providers used. 

Your Rights 
You may request to:
•Access your personal information
•Correct inaccurate information
•Request deletion of information where reasonably possible
 •Withdraw consent for future communications

Requests may be made by contacting Bettina Stahl directly.

Contact
If you have questions regarding this Privacy Policy or your personal information, please contact:
 bettina@bettina-stahl.com

Changes to This Policy This Privacy Policy may be updated from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.

By using this website and its services, you agree to the terms of this Privacy Policy 

Terms Of Use 

Read more on Terms of Use here.

Refund Policy

Read more on Refund Policy here.

Cookie Policy

Read more on Cookie Policy here. The Flow Care. The Flow Care -