Refund Policy

The purchase of a Remote Flow Session reserves professional time, attention, and energetic work that is prepared specifically for the individual person or animal.
Clients may request a cancellation and full refund before submitting their information, photographs, or session details.
Once session information has been received and preparation has begun, refunds are generally not available.
After a Remote Flow Session has been completed and feedback has been provided, no refunds can be issued.

Flow Bundles 
Flow Bundles are designed as a continuous process, with each session building upon the previous one. For this reason, clients are encouraged to complete all sessions within three months of purchase.
To receive follow-up sessions, clients are responsible for responding to communication requests and providing any information needed for the next session.
If a client does not respond after reasonable follow-up contact has been made, any unused sessions remain available for a period of six months from the original purchase date.
Unused sessions are non-refundable and cannot be exchanged for cash or transferred to another person or animal.
After six months, any remaining unused sessions will expire.
 If a purchase was made in error or exceptional circumstances arise, refund requests may be considered on a case-by-case basis at the sole discretion of Bettina Stahl.

If Bettina Stahl is unable to provide the purchased service, a full refund will be issued. 

By using this website and its services, you agree to the terms of this Refund Policy

Terms Of Use

Read more on Terms of Use here.

Disclaimer

Read more on Disclaimer here. The Flow Care. The Flow Care -